Shipping policy

Because WYS is a one-woman operation, it may take up to two weeks for your order to ship. Generally speaking, that two week maximum is only met around holidays.

Unfortunately, once an order is shipped, things are out of our hands. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered. 

To avoid any issues, please double check that your shipping address is correct, as we are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

If your package gets lost in transit, we will do everything we possibly can to assist you, however we are not responsible for packages once proof of delivery is generated.